FAQ
Everything you’ve been wanting to ask — without the jargon
What’s the difference between a customs broker and a trade consultant?
A customs broker files import declarations and handles compliance at the time of entry. A
consultant, like us, helps you before, during and after — by planning your tariff strategy, validating
HS codes, optimizing documentation, and identifying risks or savings opportunities in advance.
Think of brokers as gatekeepers at the border, and consultants as strategists behind the scenes
Do I need a customs broker and a consultant?
Not always. Having both often results in fewer delays, lower duties, and less stress. Brokers get your shipment cleared; we make sure it’s declared correctly and cost-effectively. We also support brokers when they need extra hands.
I’m a broker. Can I outsource work to you during peak periods?
Yes! We provide white-label support for brokers needing extra bandwidth. From tariff lookups to full document prep, we act as an extension of your team discreet, efficient, and detail-oriented.Can you help me determine the correct HS code?
Absolutely. HS code classification is one of our specialties. We provide justified, audit-ready classifications backed by oficial notes, rulings, and tariff logic — not just guesses.What countries do you support?
We primarily assist Canadian companies importing/exporting with the U.S., Mexico, and overseas. Our knowledge is especially strong in U.S. CBP, CBSA, and USMCA-related matters.How much do your services cost?
We offer flat rates for common tasks (like HS classification or documentation reviews)
and custom quotes for more complex projects. Our pricing is transparent and designed
to save you more than it costs.
- Flat Rates (Per Task) Perfect for quick, one-off needs like HS code classification, document review, or FTA eligibility checks. You get a clear deliverable at a fixed price, no surprises.
- Membership Plans Ideal for companies needing recurring support. Monthly packages include a set number of services, faster turnaround times, direct access to our consultants, and discounts on additional work.
- On-Call Availability (Retainer) Need us on standby during busy seasons or for urgent tasks? With our retainer model, you secure our availability for last-minute reviews, disputes, or volume spikes.
- Custom Quotes Have a larger or more complex project? We’ll assess your scope and create a tailored quote that fits your goals.
Can you work with my internal team or freight forwarder?
Definitely. We collaborate with in-house compliance teams, freight forwarders, and logistics providers to ensure all moving parts align. We’re used to plugging into complex supply chains without causing friction.Have any more questions?
(437) 445-4998
(437) 445-4998
info@tariffwise.ca
Mississauga, ON
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